Dolphin Royal Swim at Tulum Akumal

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It is important we get this information to provide you with accurate check-in locations and times. If you do not have this information with you please call after making your reservation.

Tour Restrictions

  • For safety reasons pregnant women (5 months and later) can't participate in any of our aquatic programs. Women with less than 5 months into their pregnancy can participate in the Encounter program only if accompanied by another adult and after signing a Responsibility Form.
  • It is important to arrive 30 minutes before your program, remember you'll receive a short briefing before your swim.
  • If you have any health condition or physical disability please contact our call center before you make your reservation so we can provide you full information about our services.
  • Remember to use biodegradable sunscreen to protect your skin, the environment and marine species.
  • Bring towels and cash (for the moment we are not receiving dollars, just mexican pesos) for taxis, shopping, meals, etc.
  • In Dolphin Akumal groups have a maximum of 10 people for a closer experience and will interact from a special underwater platform.
  • 6-9 year old children can swim with a paid adult.
  • 10+ year olds over 4'7" can swim on their own.
  • The use of safety vests is required in all water programs.
  • IMPORTANT: For the moment we are NOT receiving dollars in cash at our location (check in, restaurant, boutique and photos), we are getting pesos in cash and if you want to use an international credit or debit card, payments will be done in Mexican or US Currency.
  • Roundtrip transportation from the following hotels: Dreams Tulum, Pavo Real Beach Resort, Gran Bahía Principe Resorts, Oasis Tulum, Akumal Caribe, Villas Akumal, Akumal Beach Resort, Grand Sirenis, Grand Paladium Resorts, El Dorado Seaside (Request your transportation by email to customercare@dolphindiscovery.com or by phone 24 hours before the program) Additional $16 USD per companion.

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