Royal Garrafon VIP & Royal Swim

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Reservation Details

Passengers

Customer Information

Pick Up Information

It is important we get this information to provide you with accurate check-in locations and times. If you do not have this information with you please call after making your reservation.

Tour Restrictions

  • If you have any health or physical disability please contact our call center before you make your reservation so we can provide you full information about our services.
  • 6-9 year old children can swim with a paid adult.
  • 10+ year olds over 4'7" can swim on their own.
  • IMPORTANT: For the moment we are NOT receiving dollars in cash at our location (check in, restaurant, boutique and photos), we are getting pesos in cash and if you want to use an international credit or debit card, payments will be done in Mexican or US Currency.
  • For safety reasons, pregnant women (5 months and later) can't participate in any of our swim aquatic programs. 
  • It is important to arrive 30 minutes before your program, remember you'll receive a short briefing before your swim.
  • Remember to use biodegradable sunscreen to protect your skin, the environment and marine species.
  • Wearing life jacket during any water program is mandatory.

Payment Details

  • American Express
  • Visa
  • Mastercard
  • Discover

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